Book with confidence. Our priority is your peace of mind while exploring the beauty of Roatan.
If your cruise ship is unable to dock in Roatan (**Coxen Hole or Mahogany Bay**) due to weather or itinerary changes, you will receive a 100% full refund of your deposit or total payment. No questions asked.
Valid for all cruise lines docking in Roatan.
We understand that plans can change. To manage your cancellation, please consider the following terms:
More than 24 hours notice
100% full refund of any payment or deposit made.
Less than 24 hours notice
The 10% reservation deposit is non-refundable, as it is used for logistics and guide preparation.
10% Reservation Deposit: Secure your spot via PayPal and pay the remaining 90% in person (Cash or Card).
100% Full Pre-payment: Faster departure towards your tour once we meet at the designated pickup point.
All refunds are processed through PayPal and will be credited back to your original payment method within 3-5 business days.
Need to cancel or change your reservation?